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Ship-Shore Data Communication
Dualog® Connection Suite™ is a complete ship-shore data communication solution that effectively provides business e-mail, private crew e-mail, file syncronisation and different other network services to ships and shipping / management companies. For ships with the new IP-based satellite systems FleetBroadband and Iridium Open Port, Connection Suite can control the IP network traffic and thereby offer full cost control. >> More...

Fisheries e-Logbook and ERS
eCatch™
is an electronic logbook and reporting system (ERS) for fishing vessels. The skipper records vital data about the fishing operations fast and easy and sends required electronic reports to the Fisheries Authorities with a click of the mouse. For commercial fishing companies the solution provides near real time data that may be used to further enhance operations, production planning and sales. >>More...

Dualog News

  • Job opportunity in Singapore - IT Support & Deployment Engineer
    Dualog is a Norwegian-based company providing maritime data communication services to major ship-owners and ship managers worldwide. Our customer base is growing rapidly and we are therefore expanding our technical team in Singapore with several positions to be filled. Training will be provided,...
    Read More...
  • Mideast Ship Management chooses Dualog Mideast Ship Management chooses Dualog
    Mideast Ship Management has chosen Dualog Connection Suite for its entire fleet of about 40 tankers.
    “We need complete control of our activities if we are to make the right decisions at any given time. Communication is the very heart of our business,” says Waleed Al Emeim, Purchasing...
    Read More...
  • Rickmers Reederei chooses Dualog Rickmers Reederei chooses Dualog
    120 container vessels, 4000 employees
    Rickmers was established as early as 1853, and has 120 container vessels in operation on all the world’s oceans. Their headquarters are in Hamburg, but Rickmers has more than 20 offices in, amongst other places, Singapore, Tokyo, India and all over...
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  • Traditional Sailing Ships chooses Dualog Traditional Sailing Ships chooses Dualog
    “We are proud to see that Dualog Connection Suite is being used on the old, traditional tall ships ‘Sørlandet’ (1927) and ‘Statsraad Lehmkuhl’ (1914). This gives the young cadets on these training ships an excellent start to their sailing careers”, says Lars Martinussen, Sales Manager...
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Typical Questions Clients Ask

Job opportunity in Singapore - IT Support & Deployment Engineer

Dualog is a Norwegian-based company providing maritime data communication services to major ship-owners and ship managers worldwide. Our customer base is growing rapidly and we are therefore expanding our technical team in Singapore with several positions to be filled. Training will be provided, and there is good potential for personal growth, development and good work exposure as part of a dynamic and skilled team with English as the work language. The Support and Deployment engineer will be part of the vessel support team with the following responsibilities.

 

Responsibilities

  • Deploying Dualog software on customer vessels; Installations, migrations, troubleshooting, etc. Willingness to travel and work externally and on board vessels is a must.
  • Providing 1st and 2nd line technical support to our maritime customers and their shore based it departments, either remotely from the Singapore office or travelling on site.
  • Working closely with colleagues in Singapore and Norway in a team based environment as part of the 24/7 technical support service.
  • Visiting customer offices and vessels throughout South-East Asia and Middle East regions.

 

Key Personal Skills

  • Customer service attitude and experience
  • Good communication skills, written and spoken English is a must
  • Ability and experience of working both in team and individually

 

Key Technical Skills

  • Networking and network troubleshooting IP/DHCP/DNS
  • Microsoft server 2003 & 2008
  • Microsoft Windows XP & 7
  • Database maintenance Oracle and/or other DB
  • IT project management
  • PC and server hardware knowledge
  • Knowledge and experience of maritime satellite communication is an advantage.

 

Education

  • Bachelor degree or Diploma with Merit in IT/Electronics/Communication or related education or proven similar experience.