About us

Established in 1994, Dualog provides a maritime digital solution which ensures that internet, email and cloud services work reliably and securely onboard. We enable and optimise all the IT services and tools you need for efficient management of your vessels. Our solutions are installed on more than 4000 ships in worldwide trades.

Dualog is recognised for assisting customers by providing streamlined operations, a guaranteed service uptime of 99,5%, and a 24/7 operational support team. Dualog offers solutions for resilient cyber infrastructure and our innovative solutions are created in a passionate in-house research and development environment.

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Innovations at sea delivered with passion

Dualog was conceived on the shore of the Arctic Ocean. The company grew out of a research project in close collaboration with the world's northermost university - the Arctic University. The focus was on providing robust software for reliable data communications in difficult waters. Unique expertise and arctic resilience gave birth to the company renowned for relentless focus on innovation.

Dualog enabled transmission of the very first email messages from fishing vessels operating on the edge of the polar ice fields. Constantly pushing the boundaries of technology, the company expanded to become a leading solution vendor to the global shipping industry.

Still evolving and growing, Dualog maintains intense customer focus, independence and agility. Being culturally diverse, uniquely competent and empathetic enables Dualog to stay in touch with customers and their real-life challenges.

We believe that sea and shore can be brought closer together. Our recognised solutions enable the seafarers to easily stay in touch with their families. It helps the shipping companies to improve its own business.

Our purpose

We bring ship and shore closer

Dualog is born and raised at sea.

We constantly develop new and innovative solutions that make it easier for ship and crew to communicate with office and business partners, as well as family and friends.

This is how we help our customers succeed with their business. This is why we exist.

We bring ship and shore closer.

Our ambition

Dualog on all ships

Unique expertise and arctic resilience gave birth to the company.

Innovation is our driving force and heart beat. Without innovation we will cease to exist.

Our ambition is to develop solutions that will be the obvious choice on all ships.

Our personality

Respectful, passionate, reliable, innovative

Respectful: Dualog is a global company. We will treat all customers and colleagues with respect.

Passionate: We are passionate about our profession. We are open-minded, fun to work with, easy to talk to, and live to serve our customers.

Reliable: You can always rely on us to deliver top quality solutions and customer service.

Innovative: We create great new software and services that improve business and everyday life at sea.

Our promise

Always in touch

We promise that information sent through Dualog will always make it safe ashore.

We promise to care about your business, your success. We will be curious, we will innovate and we will challenge the boundaries of technology and ourselves.

If something goes wrong, we will fix it. We will always be in touch.

"As a customer, you can rely on our commitment to help your business succeed. We have strong core values, a clear ambition and are dedicated to keeping our promises.

As an employee in Dualog, you are a part of a company driven by innovations and strong passion and commitment to our customers."

Locations

Dualog has offices in Tromsø, Oslo, Liverpool, Hamburg, Athens and Singapore.