Dualog Mail

Email for ships
as a strategic advantage

Email for ships
as a strategic advantage

Provide your fleet with unlimited accounts per ship, personal access to role-based mailboxes, and full accountability.

Provide your fleet with unlimited accounts per ship,
personal access to role-based mailboxes, and full accountability.

Automate access
to mailboxes

Provide each employee on board access to all the mailboxes they should have access to with one login.

Connect anytime, from anywhere

Work smoothly over any satellite system and take advantage of the onboard email server.

Get full control and traceability

Track delivery status, monitor each user activity, and configure fleet-wide email – all in a single admin portal.

Migrate
smoothly

We will assist you in migrating from your existing email service, ensuring no stress or work interruptions.

Expand your fleet’s
email potential

Expand your fleet’s
email potential

Imagine the convenience of seamless communication,
secure access control with MFA, and centralised email management
for your ships.

Imagine the convenience of seamless communication,
secure access control with MFA, and centralised email management
for your ships.
Role-based email

Watch how it works

Role-based mailboxes with controlled access

You can enable role-based mailbox access via personal accounts. This allows you to control who can log in to the Captain’s, Chief Engineer’s, and other shared email addresses.
Role-based email

Easy user experience

Get access to all the mailboxes you should have access to with one login.

Strengthened security

Eliminate shared passwords reducing the risk of unauthorised access.

Full
traceability

Clearly see who sent emails, accessed accounts, and changed any configurations.

Regulatory compliance

Stay ahead of regulations that require identifiable access to onboard systems.

Personal email

Corporate email accounts for crew

Standardise communication with your crew and ensure everyone stays informed and connected. Stop sending confidential information to private email accounts and buying licenses for each user.
Admin portal

Manage and monitor your fleet email remotely

The Dualog Portal allows you to configure fleet-wide email and track user activity on each vessel.

Configure ships from
the cloud or onboard interface

Set up access for ships and user groups. Provide maximum flexibility in terms of user rights, max message sizes, email format etc. Automatically distribute your email configuration from the cloud to the entire fleet.

Stay in control with
full fleet overview

Track the delivery status of every email sent to or from ships, monitor connectivity status, and stay informed with alerts and reports. Detect potential threats across the fleet and easily search messages on a per-vessel basis.
Security

Block viruses, phishing attempts, and spam

Multiple malware scanners filter all your emails in the Dualog Cloud, preventing malicious content and cyberattacks from being opened on onboard computers.

Domain check

Domain checks are performed, including SPF status, DKIM verification of both header and body and DMARC control to verify sender legitimacy.

Anti-spam filters

Analyse email text to understand its context. Reputation checks ensure the sender is authorised. Emails can be blocked, quarantined, or marked as spam.

Malware detection

Every email attachment is sent through multiple scanners to determine if they contain malware. The system blocks any malicious files that are detected.

Anti-phishing scanner

If the anti-phishing filter detects a phishing attempt, it will either disarm the phishing link or display a warning message in the body to notify the user.

Attachment verification

If the scanner detects a prohibited file type, the attachment is removed, and the recipient gets a new attachment explaining the quarantine.

Large messages filtering

If an email message exceeds a certain preconfigured limit, it will be quarantined before being delivered. Or it will be rejected if Quarantine is not enabled.

Integration

Crew Management System integration

Easily import users and create email accounts. Use integration for secure access management and enable single sign-on (SSO) to all onboard systems. Additionally, you can import your crew using an API or CSV file.

Features

Enable your crew to use their Dualog Account as their login credentials to all systems onboard.

Identity Provider
with Single Sign-On for the crew

Add-On

Add-On

Identity Provider
with Single Sign-On for the crew

Enable your crew to use their Dualog Account as their login credentials to all systems onboard.

Use one login
for all systems​

Give your crew safe access to all the portals they need to do their jobs with one login. Eliminate the hassles of managing dozens of applications.

Automate access management

Automatically grant access to information and services based on user, on-/off-board status, and role. Strengthen security without manual work.

Connect all
your tools

We support all open protocols, such as SAML, OpenID, and SCIM. This allows you to enable SSO for the majority of your systems.

Identity Provider with SSO

Watch how it works

What is the difference ?

We compared Dualog Email with land-based email solutions in the context of shipping operations.
We compared Dualog Email with land-based email solutions
in the context of shipping operations.

Comparison

Features

Designed for

Airtime optimisation
Pricing
Onboard IP interfaces

General architecture

Configuration and management

Dualog Mail

Shipping

Data compression, carrier awareness, breakpoint restart
Per ship
(including crew accounts)
HTTP, SMTP, ESMTP, POP, IMAP, LDAP
Store-and-forward e-mail with onboard mail server 

Customisable user groups, user rights, max messages size, e-mail format etc.

MS 365

General use

Per account
Cloud-based, no onboard server

Migrate smoothly
from an existing service

We have successfully migrated over 5 000 ships
by implementing unique onboarding programs tailored
to each fleet.

We have successfully migrated over 5 000 ships
by implementing unique onboarding programs tailored
to each fleet.

Easy

With detailed guides and assistance from our experts at every stage, you can deploy the service across your fleet in hours.

Independent

Dualog Mail is independent of onboard satellite equipment, computer hardware or third-party software.

Flexible

Migration according to your ship organisational structure, groups of users, pre-configured email size limit per provider etc.

Seamless

You won’t lose old emails and can continue working smoothly, using existing email domains or customising own domains.

Migration

Try Dualog Mail on
your ships

Our expert will help you to set up an organisation of your fleet’s email
1
Get access to a
cloud-based admin console
2
Start smooth and secure work with email on your ships
3

Get started

Get started

Does it work with any satcom system?
Yes, Dualog email service is compatible with all internet providers such as Starlink, VSAT, LTE etc.
No, you can use it with any carrier and ICT systems onboard.

Please contact us, and one of our experts will help configure the email service presets according to your fleet’s specific needs and structure. After that, you can try it on your vessels.

All standard email protocols such as IMAP, SMTP, POP3 and LDAP.
  • OS: Windows 10 (64-bit) 
  • CPU: Intel Core i5 or equivalent 
  • RAM: 8 GB 
  • HDD: 80 GB 


Learn more about the system requirements here.

A monthly subscription per ship/office. Contact us for detailed pricing information. 

No, you purchase a subscription per ship with an unlimited number of accounts. 

No, the entire installation and configuration process is done remotely. 

Configuration and functions

Yes, the captain can check all emails to/from the vessel. 

With the comprehensive options for managing email traffic, you can control: 

  • Whether someone can only send local emails on the ship or externally 
  • The email size limit that specific accounts are allowed to send and receive 
  • Whether the Captain (or other dedicated user) has to approve every external email from others on the ship 

Yes, you can use your own domains to create email addresses. In addition, you can create subdomains based on role or ship name.  

Yes, multiple malware scanners filter all your emails in the cloud, ensuring strong protection against spam and potential threats. 

Migration

Our team will assist you to organise your new email environment to fit your fleet’s needs and ensure a smooth migration. We have helped dozens of shipping companies migrate from old email systems, saving old emails and maintaining uninterrupted operation of their fleet’s email. 

Yes, you can integrate it with any major email client such as Microsoft Outlook, Thunderbird etc. 

Yes, you can continue using Outlook and retain all your old messages. 

FAQ

Still have questions?

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as soon as possible.