Maritime email solution
With Dualog® Business Mail it's simple to set up standardised email addresses for all employees. An unlimited number of email accounts per fleet ensures excellent scalability. Automatically updated distribution lists streamline company communication.
Dualog® Business Mail allows companies to set individual size limits for each user and carrier, giving a prioritised and controlled email flow. The vessel side software is configurable from anywhere, and our web portal gives complete access to all communication sessions, data transfer statistics and history.
Management reports give an in-depth overview of the fleet status and help companies make qualified decisions based on real-time data. If communication is down, users can still read their email history. The service utilises automatic compression and decompression of all transferred data to reduce airtime costs.
The service makes it easy to set up email addresses with your specific domain. There is also the option to create your subdomains to allow for any corporate configuration or policy.
The Dualog Mail service is flexible enough to accommodate whatever domain-name combination, including a global fleet domain (e.g. acmefleet.com), fleet sub-domains (e.g. fleet.acmetankers.com), ship specific domains (e.g. acmevoyager.com, acmetrader.com) or ship specific sub-domains (e.g. voyager.acmetankers.com, trader.acmetankers.com) and the seafarer's name or any other role-specific identifier as the user portion of the address.
Log into Dualog® Business Mail through your standard web browser and enjoy all the functionality you've come to expect from modern email clients. Receive emails or create new messages just like you are used to doing.
Dualog® Business Mail relies on the world-class capability of the Dualog Cloud® environment to ensure always updated antivirus scanning to minimise and prevent viruses and spam from clogging up your bandwidth and filling up your inbox. That means fewer distractions, reduced costs and fewer risks.
Messages arriving from the internet are checked first by the firewall. Messages are then checked for recipient legitimacy, virus content and against any sender policy framework (SPF). After passing that, messages arrive at the main email security filter for antivirus, anti-SPAM and anti-phishing checks. The same filter also performs the customer-specific action if there has been an SPF failure. Not until all security checks are passed, messages are routed to the server for onward routing to the appropriate recipient(s) on ships(s).
Read more: How to secure email traffic on ships
Automatic compression of all transferred data and sophisticated protocols and rule-sets optimises bandwidth usage across communication channels. From the administrative interface, it is easy to set and manage rules to block, restrict or allow email per network, computer, user group or individual user. You can also set size limits and priorities to make sure traffic is managed both according to operational and cost-benefit targets.
Mail server connects via all standard protocols including SMTP, POP3, IMAP4 and LDAP
To support external mail server on board
Automatic compression of all transferred data
Sophisticated protocols and rule-sets optimises bandwidth usage across communication channels
Webmail interface with great functionality
Supports any number of users/e-mail accounts per ship
Maintains service to/from all on board e-mail user accounts via all communication carriers
Each ship’s mail store is on board and therefore available irrespective of the external (communication equipment) connection status
Dualog managed and operated
Company’s choice of e-mail domain(s)
Antivirus and spam filtering of messages from shore to ship/ship to ship
In case of circuit drop/switch during data transfer
Filtering mechanism in both directions for effective cost control
Ships’ connections and message transfer statistics available via Dualog® Cloud