Easy integration with crew management systems
Strong import and integration feature makes it easy to ensure that crew details are accurate and up-to-date and that crew email addresses reflect current staffing. You can set the system to disable unused addresses automatically and add new users to the system as part of the hiring process. There is an option to have Dualog Crew Mail fully integrated with your crewing system through a powerful API-interface, effectively reducing IT staff involvement to zero.
Show your flag
The service allows for custom domains to be set for all crew or even per vessel. The Dualog Mail service is flexible enough to accommodate whatever domain-name combination, including a global fleet domain (e.g. acmefleet), fleet sub-domains (e.g. fleet.acmetankers.com), ship specific domains (e.g. acmevoyager.com, acmetrader.com) or ship specific sub-domains (e.g. voyager.acmetankers.com, trader.acmetankers.com) and the seafarer's name or any other role-specific identifier as the user portion of the address.
Email is only sent to a ship if the crew member is registered on board, effectively stopping unwanted traffic from clogging bandwidth. Whenever a seafarer is on leave (at home or elsewhere) or finds Internet access in a port, the crew member's private email becomes accessible through the web-based email client.
Protect the seafarer's inboxes with enterprise-level security. The service relies on the world-class capability of the Dualog Cloud® environment to ensure always updated antivirus scanning to minimise and prevent viruses and spam from filling up the seafarer's inbox.
Messages arriving from the internet are checked first by the firewall. Messages are then checked for recipient legitimacy, virus content and against any sender policy framework (SPF). After passing that, messages arrive at the main email security filter for antivirus, anti-SPAM and anti-phishing checks. The same filter also performs the customer-specific action if there has been an SPF failure. Not until all security checks are passed, messages are routed to the server for onward routing to the appropriate recipient(s) on ships(s).
Email to crew regardless of communication equipment
Dualog Crew Mail takes advantage of the robust and flexible carrier detection in the Dualog service, automatically identifying and prioritising messages based on company rules. You don't have to worry about
See automated method for distribution of crew details to the fleet
Includes Web (HTTP) e-mail client enabling (if permitted) access from any networked computer on board
The global Dualog Address Book allows each user to store and access his / her contacts’ details from anywhere
Modifications are replicated automatically to ships
Communication and compression features within Dualog Connection Suite minimise communication cost
Cost control and size control (filters etc). Users can be exported from the company’s Crew Management System and automatically imported to Connection Suite